Situational judgement-service Profile

The Situational Judgment Test – Service consists of attitudinal, behavioral and situational questions aimed at assessing the candidate's ability to problem solve and use appropriate judgment while performing in a service function. The test was developed to assist organizations in identifying those who have a strong service orientation, meaning individuals who possess and demonstrate those skills necessary for providing excellent service

  • Conscientiousness

  • Interpersonal Skills

  • Listening Skills

  • Service-Orientation

  • Candidness

  • 30 items

  • Timed (15 minutes)